FAQ

When will my order ship ?

Within Sri Lanka , expect your item within 5-7 days from the time of purchase. International orders will reach the customer within 15- 30 days. When your order ships you can request for tracking details on below email or contact one of our agents on  0778884464

What is your return policy ?

We are committed to our customer and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product undamaged within 30 days. Let us have the product via a reliable courier service and we will gladly refund your money.The unwanted items will be shipped back at your own cost.  

Do you offer discounted price for bulk purchases ?

We offer bulk price on a very limited basis. Please email  support@artgallery.lk  if you are interested in buying 7+ items.

What Carriers do your orders ship ?

Most Sri Lankan orders are shipped via UPS.

What methods of payments do you accept ?

You can make payments to our bank account with following details. Please, mention the reference number in your payment. A reference number will be generated at the point of ordering online.

 

Panacia Professional Services (Private ) Limited
HNB Bank – WTC Branch
Swift code xxxxxxx
Current Account number – 703010005928

Who do I contact for other support ?

Email :  support@artgallery.lk

Sri Lanka Phone Support : 077 888 4464

International Phone Support : 0094 77 888 4464

Office  : 71/3 J Udumulla Road , Mulleriyawa

Address :
71/3 J Udumulla Road ,
Mulleriyawa
10620
Sri Lanka

Contact : 0094 77 888 4464

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